Delivery Information

Important Delivery Information

Dear Customer,

We have gone to great personal care to craft this deluxe artisan product and we make it our priority to ensure that you will receive it in perfect condition. It is imperative to use a courier service to deliver it within the necessary timeframe. We use GLS for the 32 counties of Ireland. They deliver door-to-door.

All our smoked fish products keep for two days without being chilled, which is usually the maximum time your order needs to get to its destination. The reason for this is the distinct curing process of salting, smoking, and vacuum packing the fish, provides excellent preservation qualities. So even if the pack is warm on arrival, there is no reason to be worried. Just refrigerate it on arrival, and your artisan products will be delicious.

We dispatch on Mondays, Tuesdays and Wednesdays only. There is no dispatch on Irish Public Holidays. We do not do same day dispatch.

A delivery within Ireland and Northern Ireland usually takes 24 hours.
 
Delivery Cost for all 32 counties: €9.95 for the first 10kg of Fish plus €9.95 per 10kg after.
 
IT IS VERY IMPORTANT THAT YOU INDICATE THE PHONE NUMBER OF THE RECIPIENT

Getting the product into the recipients hand is essential to us, so a phone number enables the courier service to reach them if need be.
 
Choose your dispatch day ensuring that the following day there is always someone at the destination to receive the product. We cannot be held responsible for, and will not be able to give refunds in case of, late deliveries caused by the courier service, or force majeure.
 
Are you are thinking of surprise gifts!
Yes, we all love surprises but be aware of the need to have a recipient present to take the delivery of your perishable gift. Make sure you are sending it to an address where there is always somebody present, or that someone close to the recipient is there.
 
Please do not hesitate to contact us for further questions